Privacy Policy

This website is brought to you by Start Mediation Ltd trading as Start Mediation. We take the privacy of our website users very seriously. We ask that you read this privacy policy carefully as it contains important information about how we will use your personal data.

For the purposes of the Data Protection Act 1988, Start Mediation is the “data controller”. This means we are the company who is responsible for, and controls the processing of, your personal data.

Personal data we may collect about you

We will obtain personal data about you (such as your name, address, telephone number and email address) whenever you forward an email enquiry to us or complete any of the forms requesting further information online, by email or telephone.

By volunteering information, you will be consenting to us processing it for the purposes of assessing needs and letting you know how potentially we might be able to assist you.

How we may use your personal data

We will use your personal data to contact you with a view to assessing how best to help you with any enquiry that you may have.

Direct email marketing and use of your personal data

We will not use your personal data or your name and email address to provide you with periodic newsletters or any direct marketing including communications by email about other services we offer, special offers, events, blog posts and articles that may be of interest to you, unless you specifically opt in to allow us to through our website.

Your marketing preferences

Anyone who opts in, may may opt out at any time from receiving direct email marketing simply by contacting us on 01473 487427, emailing: or by clicking on the “unsubscribe” link in any direct marketing emails from us.

Keeping your data secure

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

Access to personal data

You have the right, subject to the payment of a fee of £5 to request access to personal data which we may process about you. If you wish to exercise this right you should:

  • Put your request in writing, Including proof of your identity and address (eg a copy of your driving licence or passport, and a recent utility or credit card bill. Provide us with enough information to identify you. Specify the information that is incorrect and what it should be replaced with.
  • Attach a cheque for £5 made payable to Start Mediation
  • Specify the personal data you want access to.
  • You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:
Our contact details

We welcome your feedback and questions. If you wish to contact us, please send an email to or you can write to:

The Hub, 2 Civic Drive, Ipswich. IP1 2QA.

or call us on 00473 487427.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the more recent version which will apply each time you access this website.

General disclaimer of liability for content 

Start Mediation is providing this site on an “as is” basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties. In addition, we make no representations or warranties about the accuracy, completeness, or suitability for any purpose of the information and related graphics published in this site. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Start mediation howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Neither Start Mediation nor any of its partners, employees or other representatives will be liable for loss or damage arising out of or in connection with the use of this site.

Notwithstanding the foregoing, none of the exclusions and limitations above are intended to limit any rights you may have as a consumer or any other statutory rights which may not be excluded.

Nothing on this site represents or purports to represent any constituent any professional advice (legal or otherwise) and is for general information purposes only.

Events beyond our control 

We shall not be liable to you for any failure to provide or delay in providing our services through our website including but not limited to any claim becoming statute barred by limitation, resulting from any event or circumstance beyond our reasonable control including, without limitation, breakdown of systems or network access, breakdown of the website host, fire, explosion or accident.

Intellectual property disclaimer

All trade marks, brand names, product names and titles and copyrights used in this site are trade marks, brand names, product names or copyrights of their respective holders. No permission is given by Start Mediation in respect of the use of any of them and such use may constitute an infringement of the holder’s rights.

Applicable law and jurisdiction 

These terms and conditions (and any dispute, controversy, proceedings or claim of whatever nature arising out of or in any way relating to them or their formation) shall be governed by and interpreted in accordance with English law and, for these purposes, the parties irrevocably submit to the exclusive jurisdiction of English courts.