If you want mediation, read on

Step 1

Get in touch

You have decided that you want to mediate. You believe your spouse, partner or ex also wants to mediate. So call us for a confidential chat. We’ll gladly answer your preliminary questions about us or about the mediation process.

One of the things we’ll ask you to do before we make you an appointment is to fill in our confidential online form. Filling in our form will mean we won’t spend 20-30 minutes of your initial meeting with us asking you for basic information.

Step 2

Initial meeting

Family mediation starts with those involved each having a confidential information meeting with the same mediator. Most people seem to want to go to these meetings separately. Some, though, like to attend together. Those who attend together, will each have some private time on their own with the mediator. The remaining time will then be spent with the mediator together.

An accredited mediator, who is also a non-practising solicitor, will meet you for 45-60 minutes if you are having an individual meeting, or 75-90 minutes if you and the other person come along together.

The meetings can be at our wheelchair accessible consulting rooms in Ipswich or we can meet you over Skype, FaceTime or WhatsApp video.

These meetings allow the mediator to listen, provide information and carry out suitability and safety checks. They are sometimes known as MIAMs – Mediation Information and Assessment Meetings. This is because they are similar to the meetings required by law of anyone who wants to make a court application in family proceedings.

We’ll listen to you explain your problem, help you understand your options and how mediation works. We’ll aim to give an estimate of how long mediation might take and what it might cost. If the other person hasn’t been in touch, we’ll offer to write to them to invite them to a similar meeting.

Complete our online form now to get things started


Step 3

The cost

Each confidential individual meeting costs £130 including VAT per person. For a combined meeting it’s £110 including VAT each. There are no hidden extras. These prices include not just your meeting with us, but our preparation and writing to the person you want to mediate with, as well as phoning them if needed.

These rates apply Monday to Friday from 9.00 am UK time to 4.30 pm UK time.  

We also offer out of hours rates for those who are willing to meet over the internet.  We can use FaceTime, Skype, WhatsApp or Zoom.

They are available Monday to Friday from 7.30 am UK time, with the last appointment ending by 9.00 pm UK time; and on Saturdays, from 10.00 am UK time with the last appointment ending by 1.30 pm UK time

The out of hours rate are from £220 including VAT per individual meeting.


Call Us

01473 487427

M-F 9am-5.30pm

Sat 10am-1.30pm

Step 4

What happens afterwards

After we’ve met you both, we work out what components your mediation might need. This includes the likely length of the first session and any steps which we’d like you to complete beforehand. We’ll then be in touch to arrange your first joint meting. We offer fixed prices to provide certainty about costs. But for those who prefer an hourly rate, we charge £95 per person per hour.


Frequently asked questions about Mediation Information & Assessment Meetings.
Read Here