Online Family Mediation

Online family mediation is suitable if you:

  • don’t live close to the person you want to mediate with;
  • don’t live close to a mediator;
  • live abroad;
  • have a disability and can’t get out;
  • would be at risk if you were in the same room as the person you want to mediate with;
  • suffer from anxiety or agoraphobia and can’t leave your home; or
  • you simply want to mediate online, in the same way you bank or shop online.


The equipment you'll need will include:
  • computer, tablet or Smartphone;
  • webcam;
  • reliable Internet connection of at least 2Mbps – check yours at Ookla;
  • room with nobody else present;
  • comfortable chair and a desk or table;
  • landline or mobile phone; and
  • something to make notes on.
What happens next?

After we’ve met you both, we work out what components your mediation might need. This includes the likely length of any session and any steps which we’d like you to complete before your first session. We’ll then send an offer to each of you, inviting you to get in touch if you want to mediate online. Once you’ve both accepted, we’ll arrange your first session.

We are leaders in online mediation

One of our founders, Stephen Anderson, was the first family mediator in the UK to routinely offer an online mediation service through Skype or Zoom. He now has vast experience of mediating online between people who either do not live close enough to a mediator or close enough to each other. Many of Stephen’s online clients live and work abroad, but want an English mediator to help them with their divorce or parenting problems.

Stephen’s expertise and pioneering work led to him helping to develop the Family Mediation Council’s standard for online mediating. This is something all family mediators are expected to uphold. He has delivered lectures and workshops about online mediation at many conferences and has taught many other mediators how to work online.

Call Us

01473 487427

M-F 9am-5.30pm

Sa 10am-1.30pm

Complete our online questionnaire now to get things started

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Or let us know what you want by completing our form.


01473 487427

Opening Hours

Mon-Fri: 9am-5.30pm,
Sat: 10am-1.30pm,
Sundays and Public Holidays: Closed


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Registered Office Address

Start Mediation Ltd,
The Hub,
Hubbard Way,
2 Civic Drive,
IP1 2QA,

Company Registration Number

Incorporated in England and Wales as a private company under Company Number 10322756

Abraham Lincoln

“Discourage litigation. Persuade your neighbours to compromise whenever you can. Point out to them how the nominal winner is often a real loser… in fees, expenses and waste of time. As a peacemaker the lawyer has a superior opportunity of being a good man. There will still be business enough."